All our booking policies

  • New Clients: All appointments include a consultation appointment to ensure it is the right treatment for you! If you are looking for just general information on available treatments, costs, or just have questions, book a consultation appointment and a treatment appointment may be booked at another time. Our full face Consultations include a thorough assessment, a copy of the areas requiring treatment and their associated costs.
  • Multiple Treatments: If you are looking to have multiple treatments the same day such as botox and filler, please phone or text the clinic assistant at 905-246-7208.
  • Late: If you are more than 15 minutes late, we will, unfortunately, have to reschedule your appointment in order to be considerate of other clients' appointments. Your deposit will be forfeited
  • Deposits: Deposits are non-refundable. If you need to cancel or reschedule your appointment, you may do so using this booking app or call 905-246-7208. If you are booking through our clinic assistant, a $113 ($110+HST) deposit will be required. This can be sent to booking@museclinic.ca. A deposit must be sent within 24 hours of booking, or your appointment will be cancelled. If cancelling before 24 hours, your deposit may be transferred to another appointment up to 3 times.
  • Cancellations: Unfortunately if you have had 3 consecutive cancellations, we will unfortunately be unable to book you. We will recommend another provider or clinic that may be a better fit for you. If you have had 3 consecutive reschedulings, a deposit will be required.
  • Payment Plans: We do offer a third party financing company called Do Finance that can offer you a payment plan if receiving a treatment more than $500. Please visit their website at www.do finance.ca prior to your treatment
  • Loyalty Points: We offer a loyalty program for our clients. For every $100 spent (before taxes), you receive 1 loyalty point. 6 loyalty points can be redeemed for 20 percent off any regular priced serviceLoyalty points can not be redeemed on monthly specials or already discounted services. 
  • Consent Forms: The required consent forms will automatically pop up after you have selected a particular service. Please take the time to read them. They will include Pre and Post treatment instructions as well as the risks involved. We will also have you sign a copy in office at your appointment. Pre and Post Care instructions can also be found on our website at www.museaestheticartistry.com

    To all our new clients, we look forward to meeting you!
    To our repeat clients, looking forward to seeing you again!- Muse ClinicxxWe love hearing your reviews! If you leave a review on Google, we will be sure to send you a $10 gift certificate towards your next service.